Scaling teams, systems, and product-engineering practices for high-growth organisations.
Currently exploring system architecture, AI-enabled engineering practices, and organisational scaling.
Overview How I introduced structured flexibility to improve alignment, flow, and predictability while maintaining autonomy and clinical compliance. This case study is anonymised and representative. It is based on real delivery challenges and reflects how I approach executive decision-making in complex, regulated product environments. Executive Problem A healthcare SaaS platform serving both enterprise hospital systems and SMB clinics faced competing delivery demands: A six-month enterprise integration initiative A two-month SMB onboarding conversion improvement Ongoing regulatory compliance and clinical safety reviews Engineering teams were context-switching across priorities. Delivery dates were slipping, and confidence in forecasts was eroding across Product and Executive stakeholders. ...